FAQ

What is the process of ordering a set of uniforms for my company?

You just have to send us a soft copy of your company logo as well as the product you have in mind to make. for example, Polo shirt with a logo in embroidery on left chest position.

How long does the lead time for my uniforms take?

Lead time is usually 5 working days upon receiving your order.

Will sample prototype be provided? And will I be charged for it?

Samples will be provided. But if the order does not proceed due to unforeseen circumstances, then the sample will be billed at $50 to $80 depending on design of the sample and number of logos.

During the process of production, can I come over to the factory and view my order?

Yes, we base our production here in Singapore. Do give us a heads-up in advance before coming to our factory.

How long is the production process for bulk order?

Depending on the order size. The lead time will vary from 3 weeks to 7 weeks

If I require a special Pantone color code for my company shirts, are you able to make?

Custom dye to special Pantone color code requires a minimum order. Please enquire with our friendly sales representative.

What is the minimum order quantity to customize my order?

Depending on the design, if you wish to customize to your corporate colors, the minimum order is 80 to 100 pieces.

Does your recycled materials come with a special label or tagging?

Yes. Recycled materials are furnished with a special tag and certification of authenticity.

I have my logo as well as the design in mind. But I am a “visual” person. I need to see a mock up before confirming. Can u help?

Yes. Upon request, our artist will provide a visual mock up before we proceed with the sample production.

Why would I want to customize my uniforms or football /basketball team jerseys?

You can include your own style and attitude when you customize your own team attire. This personalized touch is what seperates you from other generic designs.

Can school/childcare uniforms be customized too?

Yes. School uniforms are recommended to use Hybrid materials which are 50% Cotton and 50% Dry Fit. As they are wrinkle-free and relatively color-fast. They are softer to touch.

Do you charge GST?

Yes. We are a GST registered company.

Do you sell stock item uniforms?

Yes we do provide stock item uniforms. Some customers prefer to cut through the trouble of designing their uniforms and just want something simple with their corporate logo on it. We get that.
Do request with our friendly staff for stock item options available.

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